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The link between people and performance under the EFQM excellence model umbrella
(Taylor & Francis, 2018-12-04)
Effect of IT and quality management on performance
(Embankment Press, 2011-06)
ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited
(2009 Elsevier B.V, 2009-12)
Quality management in the purchasing function: an empirical study.
(Emerald Group Publishing Limited, 2004)
The cumulative effect of prevention.
(Emerald Group Publishing Limited, 1998)
Relating TQM, marketing and business performance: an exploratory study.
(Taylor & Francis, 2000)
An initial assessment of the influence of IT on TQM : a multiple case study.
(Emerald Group Publishing Limited, 2003)
A study of the purchasing management system with respect to total quality management.
(Elsevier Science, 2003)
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