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Quality management in the purchasing function: an empirical study.
(Emerald Group Publishing Limited, 2004)
TQM and business innovation.
(Emerald Group Publishing Limited, 1999)
ISO 9000 & TQM: substitutives or complementaries? An empirical study in industrial companies.
(Emerald Group Publishing Limited, 2004)
Total quality management: origins and evolution of the term.
(Emerald Group Publishing Limited, 1998)
Relating TQM, marketing and business performance: an exploratory study.
(Taylor & Francis, 2000)
A study of the purchasing management system with respect to total quality management.
(Elsevier Science, 2003)
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