Minimizing the effects of defensive routines on knowledge hiding though unlearning
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Cegarra Navarro, Juan Gabriel; Wensley, Anthony; Batistic, Sasa; Evans, Max; Cubillas Para, ClaraKnowledge Area
Economía AplicadaEnseñanza y aprendizajeSponsors
We are grateful to the anonymous reviewers and editors who participated in the first reviews of this study.Realizado en/con
Universidad Politécnica de Cartagena; Universidad de Toronto; Universidad McGill; Universidad de TilburgPublication date
2021-08-18Publisher
ELSEVIERBibliographic Citation
Juan-Gabriel Cegarra-Navarro, Anthony Wensley, Sasa Batistic, Max Evans, Clara Cubillas Para, Minimizing the effects of defensive routines on knowledge hiding though unlearning, Journal of Business Research, Volume 137, 2021, Pages 58-68, ISSN 0148-2963, https://doi.org/10.1016/j.jbusres.2021.08.021.Peer review
SIKeywords
Organizational defensive routinesKnowledge hiding
Intentional unlearning
Awareness
Relinquishing and relearning
Abstract
Knowledge hiding is an activity that often comes naturally to humans. When we are children, our parents hide certain information to protect us. As we age, we learn to develop defensive routines to protect ourselves and our weaknesses through knowledge hiding. In this study, intentional unlearning are assemblages of knowledge structures that individuals engage in to put aside certain number defensive routines and thus minimize their effects on hiding or misapplication of knowledge. This study analyses the applicability of an unlearning model focused on the effects of defensive routines on knowledge hiding. The empirical research is conducted with 122 airline travelers using two surveys (one in Spanish and the other in English). Since the travelers flew during the pandemic, they would have experienced first-hand the presence of defensive routines in the face of the new sanitary and safety measures. Data is analyzed using SmartPLS 3 for Windows. The results suggest that intentional unlearning ...
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