TY - JOUR 
A1 - Martínez Lorente, Ángel Rafael
T1 - Business process reengineering to total quality management an examination of the issues.
Y1 - 1999
SN - 1463-7154
UR - http://hdl.handle.net/10317/428
AB - This paper examines two research questions. Firstly, is a re-engineered company a suitable platform for the subsequent application of TQM principles? Secondly, is BPR an appropriate means to transform an organisation operating along traditional lines into one which is managed using TQM principles? It is argued that these questions have been given scant attention by the academic fraternity. The analysis presented in the paper indicates that the application of BPR can provide the base for the subsequent development of TQM.
KW - Organización de Empresas
KW - Business Process Re-engineering
KW - Total Quality Management
KW - Continuous Improvement
KW - Proceso de reingeniería de negocios
KW - Gestión de la calidad total
KW - Mejora continua
LA - eng
PB - Emerald Group Publishing Limited
ER -