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ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited
(2009 Elsevier B.V, 2009-12)
Quality management in the purchasing function: an empirical study.
(Emerald Group Publishing Limited, 2004)
The link between people and performance under the EFQM excellence model umbrella
(Taylor & Francis, 2018-12-04)
Benchmarking in the purchasing function: impact on purchasing performance and business performance.
(Emerald Group Publishing Limited. Versión del editor: ttp://www.emeraldinsight.com/Insight/viewPDF.jsp?Filename=html/Output/Published/EmeraldFullTextArticle/Pdf/1310100503.pdf, 2003)
IT use in supporting TQM initiatives: an empirical investigation.
(Emerald Group Publishing Limited, 2006)
The effect of information technologies on TQM: an initial analysis
(Elsevier Science, 2003)
An empirical study on the impact of standardization of materials and purchasing procedures on purchasing and business performance.
(Emerald Group Publishing Limited, 2006)
TQM and business innovation.
(Emerald Group Publishing Limited, 1999)
Business process reengineering to total quality management an examination of the issues.
(Emerald Group Publishing Limited, 1999)
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