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The effect of information technologies on TQM: an initial analysis

dc.contributor.authorMartínez Lorente, Ángel Rafael 
dc.date.accessioned2008-09-15T10:45:15Z
dc.date.available2008-09-15T10:45:15Z
dc.date.issued2003
dc.identifier.citationMARTÍNEZ LORENTE, A., SÁNCHEZ RODRÍGUEZ, C. DEWHURST, F.W. The effect of information technologies on TQM: an initial analysis. International Journal of Production Economics, vol.89 (1): 77-93, 2004. ISSN 0925-5273.es
dc.identifier.issn0925-5273
dc.description.abstractInformation Technology (IT) and Total Quality Management (TQM) have significantly impacted on most organizations and each has been widely researched. However, there is little well-founded empirical research on the relationship between the two, particularly on the way in which TQM is influenced by IT. This paper presents an investigation of such relationships through a survey of the largest industrial companies based in Spain. The data indicate that the most intensive users of IT perceive a bigger impact on their TQM dimensions.es
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dc.language.isoenges
dc.publisherElsevier Sciencees
dc.rightsVersión del editor: http://www.sciencedirect.com/science?_ob=MImg&_imagekey=B6VF8-49KH9FN-6-S&_cdi=6004&_user=1595570&_orig=search&_coverDate=05%2F08%2F2004&_sk=999109998&view=c&wchp=dGLbVzz-zSkWA&md5=74a97598a29c12c7789e200d72ef5891&ie=/sdarticle.pdf
dc.titleThe effect of information technologies on TQM: an initial analysises
dc.typeinfo:eu-repo/semantics/articlees
dc.subjectTecnología de la informaciónes
dc.subjectGestión de la calidad totales
dc.subjectEstudios empíricoses
dc.subjectInformation technology
dc.subjectTotal quality management
dc.subjectEmpirical study
dc.subject.otherOrganización de Empresases
dc.identifier.urihttp://hdl.handle.net/10317/430


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