The effect of organizational learning tools in business results
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Organización de EmpresaFecha de publicación
2008-09-24Editorial
Springer Berlin HeidelbergCita bibliográfica
MARTÍNEZ LEÓN, Inocencia María; RUIZ MERCADER, Josefa y MARTÍNEZ LEÓN, Juan Antonio. The effect of organizational learning tools in business results. En: World Summit on the Knowledge Society (1º: 2008: Athens, Greece) The Open Knowlege Society. A Computer Science and Information Systems Manifesto: First World Summit on the Knowledge Society, WSKS 2008, Athens, Greece, September 24-26, 2008. Proceedings. Athens, Greece: Springer, 2008. Pp. 513-520. ISBN 978-3-540-87782-0Palabras clave
Aprendizaje organizacionalHerramientas
Tecnología de la información
Internet
Intranet
Bases de datos
Resultado financiero y operativo
Ventaja competitiva
Organizational learning
Tool
Information Technology
Databases
Financial and operating result
Competitive advantage
Resumen
The importance of the tools that facilitate organizational learning has traditionally
been outlined in the literature. Information Technologies (ITs) are considered
as common facilitating tools for all learning agents by researches and practitioners.
Our study focuses on the question what ITs are essential for
organizational learning and how they actively contribute to the business results
(operative and financial). The results exhibit that the use of databases generates
larger sales volumes and better operative results. Companies with low profits
tend to use Internet more often and this use improves operative results. Also the
use of the electronic mail increases the sales volume.
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