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dc.contributor.authorMartínez Lorente, Ángel Rafael 
dc.date.accessioned2008-09-15T10:45:00Z
dc.date.available2008-09-15T10:45:00Z
dc.date.issued1998
dc.identifier.citationMARTÍNEZ LORENTE, A. GALLEGO RODRÍGUEZ, A., RAWLINS, L. The cumulative effect of prevention. International Journal of Operations & Production Managemnet, vol.18(8):727-739, 1998. ISSN 0144-3577.es
dc.identifier.issn0144-3577
dc.description.abstractQuality Costs have been discussed widely in the literature. This discussion has not always agreed and it is possible to identify two basic schools of thought; one asserts the existence of a minimal level of quality cost for a given level of prevention and appraisal activities, and the other asserts that through prevention quality improvement is constant. This paper summarises these positions and outlines a behaviour model of quality costs that unifies and clarifies them. The behaviour model is based on the consideration of the cumulative effects of prevention. Ceteris paribus, continuous prevention activities should permit quality improvements whilst at the same time reducing the costs necessary to obtain them. The behaviour model introduces the effect of external quality requirements in an attempt to explain how, over time, quality improvement efforts do not necessarily result in decreased quality costs as customer's quality requirements rise over the same period.es
dc.formatapplication/pdf
dc.language.isoenges
dc.publisherEmerald Group Publishing Limitedes
dc.rightsVersión del editor: http://www.emeraldinsight.com/Insight/viewPDF.jsp?Filename=html/Output/Published/EmeraldFullTextArticle/Pdf/0240180803.pdf
dc.titleThe cumulative effect of prevention.es
dc.typeinfo:eu-repo/semantics/articlees
dc.subjectQuality costses
dc.subjectQuality managementes
dc.subjectCoste de calidad
dc.subjectGestión de calidad
dc.subject.otherOrganización de Empresases
dc.identifier.urihttp://hdl.handle.net/10317/429


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