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Mostrando ítems 11-20 de 21
Business process reengineering to total quality management an examination of the issues.
(Emerald Group Publishing Limited, 1999)
Effect of IT and quality management on performance
(Embankment Press, 2011-06)
ISO 9000 & TQM: substitutives or complementaries? An empirical study in industrial companies.
(Emerald Group Publishing Limited, 2004)
Total quality management and information technologies: an exploration of the issues.
(Emerald Group Publishing Limited, 1999)
Total quality management: origins and evolution of the term.
(Emerald Group Publishing Limited, 1998)
The cumulative effect of prevention.
(Emerald Group Publishing Limited, 1998)
Relating TQM, marketing and business performance: an exploratory study.
(Taylor & Francis, 2000)
An initial assessment of the influence of IT on TQM : a multiple case study.
(Emerald Group Publishing Limited, 2003)
A study of the purchasing management system with respect to total quality management.
(Elsevier Science, 2003)
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