Now showing items 1-5 of 5
The effect of information technologies on TQM: an initial analysis
(Elsevier Science, 2003)
Relating TQM, marketing and business performance: an exploratory study.
(Taylor & Francis, 2000)
An initial assessment of the influence of IT on TQM : a multiple case study.
(Emerald Group Publishing Limited, 2003)
Total quality management and information technologies: an exploration of the issues.
(Emerald Group Publishing Limited, 1999)
Total quality management: origins and evolution of the term.
(Emerald Group Publishing Limited, 1998)