%0 Journal Article 
%A Martínez Lorente, Ángel Rafael
%T Business process reengineering to total quality management an examination of the issues.
%D 1999
%@ 1463-7154
%U http://hdl.handle.net/10317/428
%X This paper examines two research questions. Firstly, is a re-engineered company a suitable platform for the subsequent application of TQM principles? Secondly, is BPR an appropriate means to transform an organisation operating along traditional lines into one which is managed using TQM principles? It is argued that these questions have been given scant attention by the academic fraternity. The analysis presented in the paper indicates that the application of BPR can provide the base for the subsequent development of TQM.
%K Organización de Empresas
%K Business Process Re-engineering
%K Total Quality Management
%K Continuous Improvement
%K Proceso de reingeniería de negocios
%K Gestión de la calidad total
%K Mejora continua
%~ GOEDOC, SUB GOETTINGEN